FAQs • Melbourne Cable Park
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Frequently Asked Questions

General Questions

Is there a café?
We have a café and fully licenced bar in the visitors centre. There is no BYO food or Beveridge’s permitted onsite. The café sells a selection of hot & cold food & beverages. The café is open on during the week, weekends, school holidays and public holidays.

Can I bring my own food to the park?
Food should not be brought into the Park unless you are hiring a BBQ.
There is a selection of hot & cold food available to purchase including vegetarian options. Soft drink, water, fruit juices, coffee and alcohol can be purchased at our café also. Commercial drinks, alcohol and glassware is strictly prohibited from being brought into the Park.
Drinking fountains are located in all other areas of the Park.

Do you have BBQs?
BBQ’s are available to hire for $25.  BYO utensils and food that you want to cook – Please call to check availability & book.

What activities do you offer?
Activities at the park include Cable wakeboarding & knee-boarding.
The Aqua Fun Park – giant inflatable course on water.
Climb Melbourne, an urban high-rope adventure.

How much does it cost?
Please visit our Pricing & Tickets page for full ticket information.

Is there an entry fee for spectators?
There is no charge for spectators accompanying paying guests.
All guests will be required to sign a waiver on entry.

How do I book tickets?
Tickets can be bought online – bookings recommended.
Gift vouchers are available online and at the park.

Do you offer group discounts?
We cater for all kinds of groups and events. A group discount applies for 20 or more people doing the same activity. Please contact our team for a quote.

Do you hire out the park for private functions?
We can arrange private hire of one or more areas of the park. Please contact us to discuss your requirements.

Is there a minimum fitness level to take part in the activities? 
Everyone using the park is expected to be reasonably fit. You must be able to swim to take part in our water-based activities.

Can I take part if I have a medical condition or if I’m pregnant?
Pregnant women will not be permitted to take part in our activities. If you have a medical condition, please consult your doctor before undertaking any activities at Melbourne Cable Park. You are responsible for ensuring you are fit enough to participate.

Do I need to sign a waiver?
All guests at Melbourne Cable Park are required to sign a waiver. We require a parent or guardian (over 18) to sign for under 18s. Cable riders must also watch a safety video before using the cable for the first time.

What is your bad weather policy?
We aim to have the park open 362 days a year. We will only close if the weather makes it dangerous to operate; for example: during very high winds or electrical storms. If we need to cancel our activities due to poor weather, we will be happy to re-book your tickets for another day. Please note that we do not offer refunds.

Is there parking?
There is plenty of free parking at the park.
Melbourne Cable Park does not accept responsibility for loss or damage to any vehicle in the car park.

Are there toilets and change rooms?
There are toilets and change rooms located in three locations within the Park.

– Within the main visitors centre building
– At the Aqua Fun Park
– Adjacent to the Front Lake start dock

Is there somewhere to store my belongings?
Lockers are located at Climb, Aqua & Main Ticket Office. All-day access – $9.

Can I bring my dog to the park?
No dogs (except service dogs) are allowed to be brought into Melbourne Cable Park.

Cable Wakeboarding

What is cable wakeboarding?
Cable wakeboarding allows you to wakeboard without a boat. Riders grab a handle attached to the overhead cable which pulls you round the lake.

What are the session times for cable wakeboarding?
Due to covid there are now set sessions to book online. The cable runs non stop all day. Individual tickets are timed automatically when riders scan their ticket at the start dock. Just grab a ticket and take the next available spot when you’re ready to go.

What are the Cable ticket prices?
Ticket prices start from $69 for 2 hours on the Cable. Please visit our Pricing & Tickets page for all ticket information.

How do I book tickets for the Cable?
You can buy tickets online.

Do you sell memberships?
We have a range of membership options. Please visit our membership page for details.

Is there a minimum age to ride the cable?
The minimum age to use the full-size cable is 10 years old.
We run a Kids’ Club for kids aged 8 to 15 years old.

Do you cater for beginners?
Yes, we cater for all levels of wakeboarder, from complete beginner to professional riders.

Do you offer wakeboarding lessons?
Yes, we can arrange one-to-one lessons and we run a range of group coaching sessions including: Chicks’ Clinic, Kids’ Club, Beginners’ Sessions and Accessible Wakeboaring. Please contact our team to arrange individual coaching.

What do I need to wear?
Everyone riding the cable must wear a helmet and PFD 3 or better standard lifejacket. You can bring your own or rent them from us. These items are included in the cost of your ticket.

Do you hire wetsuits?
Yes, we have Rip Curl wetsuits – springers and steamers – in a range of kids’ and adult sizes, they are $10.

Can I bring my own wakeboard?
Yes, but no fins or wax are permitted on the obstacles.

How many lakes are there?
We have two lakes; two full-size cable lakes – one running clockwise (Main Lake) and the second running anti-clockwise (Front Lake).

Do you have changing facilities?
Yes; we have toilets, change rooms, and outdoor showers.

Can I water ski at the cable park?
Yes, but double skis only (no slalom).

Aqua Fun Park

How much do Aqua Fun Park tickets cost?
Please visit our Pricing & Tickets page for details.

Do I need to book in advance? 
Booking for the Aqua Fun Park isn’t mandatory, but we do recommend that you book online to make sure you don’t miss out on the session time you need.

Can I change my booking?
We will be happy to change the time of your Aqua Fun Park session up to 24 hours before your original session is due to start. Please note that we do not offer refunds.

Can I get a refund if I cancel my Aqua Fun Park session?
We do not offer refunds. We will be happy to offer an alternative session time or issue a voucher to be used at a later date. We require 24 hours notice to change or cancel Aqua Fun Park tickets.

How long does an Aqua Fun Park session last? 
Each session runs for 50 minutes
Sessions start every hour on the hour. Booking recommended.

Is there a minimum age for the Aqua Fun Park?
Kids must be 5 years old to use the Aqua Fun Park.
Kids aged 5 to 9 years inclusive (under 10s) must be accompanied on the inflatables by a paying adult (over 18). Maximum of 1 adult per 4 kids.

Can I drop off my kids and collect them after their Aqua Fun Park session?
Children aged 15 years and over can use the park unaccompanied. Kids under 15 years must be accompanied by an adult (over 18). There is no charge for spectators coming to the park with paying guests.

Can I watch from the side while my kids play on the inflatables?
Children who are 10 years old and over can go on the inflatables unaccompanied. Kids aged 5 – 9 years old inclusive (under 10s) must be accompanied on the inflatables by a paying adult (max: 1 adult per 4 kids).

Are there lifeguards?
Yes, the Aqua Fun Park is supervised by lifeguards. They start each session with a safety briefing. The lifeguards oversee general safety on and around the Aqua Fun Park. Parents are responsible for their children at all times and should continue to supervise them on the Aqua Fun Park.

What should I wear?
Lifejackets are mandatory for everyone using the Aqua Fun Park. A rental lifejacket is included in the ticket price. We recommend that you also wear a rash vest for sun protection. No footwear of any kind is allowed on the inflatables.

Can I bring my GoPro to the Aqua Fun Park?
You are welcome to bring a GoPro to the Aqua Fun Park but we recommend that you bring a floating case or wrist attachment. Melbourne Cable Park accepts no responsibility for lost items. If it falls off there is very little chance of it being recovered from the lake.

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